Privacy Policy
Bradford Constructions ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Information we collect
We only collect the information we need to respond to your enquiry and deliver your project. This may include:
your name, email address and phone number
your project address or suburb
details about your project, such as the type of work, your timing and any plans, drawings or documents you send us
notes from our conversations, site visits and correspondence with you
How we collect it
We collect personal information when you:
fill in a form on our website or on Facebook or Instagram (including Meta lead forms)
email, call or message us
meet us on site or in person
engage us to quote on or build a project
We may also collect information automatically when you visit our website or interact with our ads, through cookies and similar tools (see "Cookies and advertising" below).
How we use it
We use your personal information to:
respond to your enquiry and contact you about your project
review your plans and prepare preliminary estimates, quotes and contracts
plan, manage and deliver building work
meet our legal, regulatory and insurance obligations
improve our website and advertising
We will not sell your personal information.
Who we share it with
We only share your information when it's needed for your project or required by law. This may include:
architects, designers, engineers, certifiers, consultants and trades working on your project
service providers who help us run our business, such as email, website, cloud storage and software providers
regulators, insurers or authorities, where required by law
Some of these providers, including Meta (Facebook and Instagram), Google and our website host, may store information on servers outside Australia. Where this happens, we take reasonable steps to make sure your information is handled in line with Australian privacy law.
Cookies and advertising
Our website and advertising may use cookies and tools such as the Meta Pixel and Google Analytics. These help us understand how people use our website and show relevant ads to people who have visited our site or interacted with our content. The information is generally collected in a form that doesn't identify you personally.
You can control cookies through your browser settings, and manage your ad preferences in your Facebook, Instagram and Google account settings.
Marketing
If you enquire with us, we may occasionally send you information about our work. You can opt out at any time by using the unsubscribe link in any email, or by contacting us.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. We keep it only as long as we need it for the purposes above, or as required by law, and then securely delete or de-identify it.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We'll respond within a reasonable time.
Complaints
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Bradford Constructions (ABN 51 605 175 737)
Broadbeach, QLD 4218
Email: bradfordconstructionsqld@gmail.com
Phone: 0420 891 061 or 0413 829 204
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.